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DEDICATION TO QUALITY


Formglas strives for
continuous improvement by emphasizing the prevention of errors, building in quality and improving processes. Fundamental to our business is the acceptance of full responsibility for meeting all requirements. Quality is the responsibility of every employee and each share in the benefits derived from improved quality, efficient operations and satisfied customers.
Essential Principles


1. Customer focus
The needs of the customer are paramount. We understand their requirements and expectations through communication and measurement, and strive to exceed their requirements and expectations through complete and timely follow through.

2. Leverage and Enhance Employee Knowledge and Talent
Teams understand their role and accountabilities. Fostering innovation and creativity, seeking opportunities to enhance their competence, sharing knowledge and experience, and supporting the development of others is an essential element of the company's cultural fabric.

3. Continuous Improvement

Employees are dedicated to making continual improvement of products, processes, and systems part of their day.
Quality Management in Practice
Quality management is embedded in all facets of business operations. The following are examples of areas where quality control processes are strictly followed each day:

Sample development and approval

Product formulation development and release to production

Project estimation and costing

Preparation of installation and manufacturing drawings

Development of 3D models and CNC machine tool paths

Manufacturing of patterns and molds

Production and finishing of parts

Pre-shipping product inspection

Pre-delivery product inspection

Raw material intake, inspection and testing

Billing and contract management

Customer relationship management

Quality is the responsibility of every employee and each share in the benefits derived from improve quality, efficient operations and satisfied customers.
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